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Course Description

Be sure to sign up now for the Early Bird discount! Do your customre service skills need a tune up—then this class is for you! Good customer service is critical to the success of any business. Research indicates that 96% of customers will not voice a complaint after a poor service experience. More important, 91% of customers will not return to a business after having a bad experience. This 4-hour workshop will teach: • The latest trends in customer service • Social media’s impact on customer service •How to measure your current customer service •A proprietary customer service system that can be used in most consumer based businesses
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Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
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