Course Description

Our IT support certification program is perfect for the individual looking to take the first step on a pathway toward a career in IT. You will gain an understanding of the core components that make up the IT landscape and then advance into technical training. Plus, proper customer service skills. This IT Support training program is built of four courses: Fundamentals of IT, A+ Comprehensive, Microsoft Office Basics and Customer Service Professional. 

In the Fundamentals of IT course, you’ll learn the basics of computer hardware, software, mobile computing, networking, troubleshooting and emerging technologies. Additional topics include configuring operating systems, file and folder management, networks and network configuration and the role of the OSI model in networking and troubleshooting. This course ultimately prepares students for the CompTIA IT Fundamentals certificate exam. 

The A+ Comprehensive course provides training focused on the fundamentals of computer technology, networking and security. Plus, you’ll learn about cutting-edge technologies such as cloud computing and virtualization

Communication skills and professionalism are now required of all entry-level IT professionals, as is an understanding of Microsoft, which is covered in our Customer Service Professional and Microsoft Basics courses.

After successfully finishing this program, you will be prepared for CompTIA’s A+ and IT Fundamentals (ITF+) exams and will have built a solid foundation for a long career in IT. 

Course Outline

  • Customer Service Professional
  • Microsoft Office Basics
  • Comp TIA IT Fundamentals
  • A+ Comprehensive

Learner Outcomes

  • Expert-led video based training
  • Digital Coursebook
  • Textbook: IT Fundamentals All in One & A+ All In One
  • Competency assessments
  • National Certification exam fee


  • High School Diploma or GED
  • Web browser with internet connection
  • Course registration & payment
Enroll Now - Select a section and enroll
Section Title
IT Support Professional Career Training
Section Schedule
Date and Time TBA
Delivery Options
Course Fee(s)
Fee not-for-credit $4,000.00
Section Notes

Payment plans available!

For more course details and to SIGN UP: Call (760)795-6820 

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