8790071 - IT Support Professional - Online Self-Paced

Delivery Options Online

Course Description

Our IT support certification program is perfect for the individual looking to take the first step on a pathway toward a career in IT. You will gain an understanding of the core components that make up the IT landscape and then advance into technical training. Plus, proper customer service skills. This IT Support training program is built of four courses: Fundamentals of IT, A+ Comprehensive, Microsoft Office Basics and Customer Service Professional.

In the Fundamentals of IT course, you’ll learn the basics of computer hardware, software, mobile computing, networking, troubleshooting and emerging technologies. Additional topics include configuring operating systems, file and folder management, networks and network configuration and the role of the OSI model in networking and troubleshooting. This course ultimately prepares students for the CompTIA IT Fundamentals certificate exam.

The A+ Comprehensive course provides training focused on the fundamentals of computer technology, networking and security. Plus, you’ll learn about cutting-edge technologies such as cloud computing and virtualization

Communication skills and professionalism are now required of all entry-level IT professionals, as is an understanding of Microsoft, which is covered in our Customer Service Professional and Microsoft Basics courses.

After successfully finishing this program, you will be prepared for CompTIA’s A+ and IT Fundamentals (ITF+) exams and will have built a solid foundation for a long career in IT.

Course Outline

Customer Service Professional
Microsoft Office Basics
Comp TIA IT Fundamentals
A+ Comprehensive

Learner Outcomes

This self-paced, 9-week course has been developed with collaboration from industry-recognized subject matter experts and includes interactive simulations, interviews with real-world experts, game-based learning and more, catering to every type of learner.

Expert-led video based training
Digital Coursebook
Textbook: IT Fundamentals All in One & A+ All In One
Competency assessments
National Certification exam fee

Prerequisites

High School Diploma or GED
Web browser with internet connection
Course registration & payment

Enroll Now - Select a section and enroll

8790071 - Open Enrollment 2025

Start: TBA

Online

Available

IT Support Professional Career Training - Online Self-Paced

Date and Time TBA

Online

Fee not-for-credit

$4,000.00

Section Notes

Please access this website for additional information and to register for the course: https://medcerts.com/start/miracosta-college

8790071 - IT Support Professional - Online Self-Paced

Course Description

Course Description

Course Outline

Learner Outcomes

Prerequisites

8790071 - Open Enrollment 2025

ABOUT US

Contact Us

STAY CONNECTED

JOIN OUR MAILING LIST